Privacy Policy

Thank you for visiting 2DSurgical.com (hereinafter known as “Provider,” “us” or “we” or “the Site”). To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

We are committed to protecting your privacy and committed to developing technology that gives you the most powerful and secure online experience.

Billing and personal information is encrypted whenever transmitted or received online. Personal information is accessible only to staff, agents, or contractors of Provider.

This privacy statement applies to all Provider-owned web sites and domains. This privacy statement covers personally identifiable information which includes information relating to an identified or identifiable natural person, anonymous data collection and aggregate reporting. Personally identifiable information is any information that is associated with your name or personal identity.

What we collect

If you decide to use our contact form, the types of personal information you provide to us may include, name, address, job title, phone, email address and any other personal details required to resolve any enquiries or complaints.

When you browse our web site, you do so anonymously. We may log your IP address (the Internet address of your computer) to give us an idea of which part of our web site you visit and how long you spend there. But we will not link your IP address to any personal information unless you have logged in to our web site. Like many other commercial web sites, the Provider web site may use a standard technology called a “cookie” to collect information about how you use the site. Please go to “Use of Cookies” below for more information.

In using our web site, you acknowledge our lawful basis – in the form of contractual obligation – for processing your data, as outlined in the Terms of Service.

How we use it

We may use your personal information for the following purposes:

  • To make the site easier for you to use by not making you enter your personal information more than once.
  • To deliver services that you request or purchase.
  • To alert you of product upgrades, special offers, updated information and other new services provided from Provider.
  • To participate in promotional offers.
  • To request assistance or fill out support requests.

Who we share it with

We never sell or rent your personal information. Provider may disclose your personal information if required to do so by law (for example, a subpoena) or regulation, or in good faith to (a) comply with legal processes served on the site, or (b) protect the rights and property of Provider, or (c) where our records indicate fraudulent activity or other deceptive practices that a governmental agency should be made aware of, or (d) where your communication suggests possible harm to others.

Provider may transfer information about Users if Provider is acquired by or merged with another company.

Provider uses (but is not limited to using) the following sub-processors in order to carry out business activities. Your data may not be processed by every sub-processor listed, and conversely may be processed by more than those listed, depending on the nature of services that you have engaged us for:

  • Amazon Web Services
  • Google Analytics

Provider will not share your information with third parties without your permission, other than what is mentioned in this Privacy Notice. It will only be used for the purposes stated above. We use personal information to reply to enquiries, handle complaints, provide operational notices, keep records up to date to notify you via periodic e-mails of technical service issues, specials, or other related product/service information. Your information may be shared with agents or contractors of Provider for the purpose of performing service for Provider.

Any non-EU, non-US third parties with whom we share data are nations recognized as having adequate protection by the EU Commission. In the case of US third parties, they either all have Privacy Shield compliance or are working towards this status at the time of writing.

Security of your Personal Information

Provider strictly protects the security of your personal information. We carefully protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.

Your personal information is never shared outside the company without your permission, except as stated herein. Inside the company, data is stored in password-controlled servers with limited access.

Data Erasure

We do not hold your personal information for longer than is necessary; when we no longer have any use for your data, your data is deleted.

Email addresses on our email lists, and related necessary information (First name, Last name, Email address, etc.) can be deleted upon request, under the understanding that this may affect the quality of future service received, experience of our sites, products and services, and ability for you to correctly access or otherwise receive our sites, products and services.

Deletion of personal information as above in no way absolves you of any prior agreements or commitments with our sites, products and services – For example, payment plans into which you may have entered with us.

You have the right to object to profiling or automated decision making that may impact you, but in doing so agree that this means your experience, use or service may be impacted, and that it does not in any way absolve you of any prior agreements or commitments with our sites, products and services.

Use of Cookies

This site uses the services of the third party vendor Google Analytics to help us measure and analyze the effectiveness of our website and how visitors use www.2dsurgical.com. To do this, we may use web beacons and cookies provided by this third party vendor. The type of information we collect includes the pages visited and navigation patterns, which helps us learn how visitors use our site, and what information is of the most interest to our customers and visitors to our website. Although the third party vendor logs the information coming from our site on our behalf, Provider controls how that data may and may not be used. If you do not want to assist us in improving our website, products, services, offers, and marketing strategy, you can "opt-out" of this web-site analysis tool by downloading and installing the Google Analytics opt-out browser add-on at https://tools.google.com/dlpage/gaoptout. You can opt out from using Google Analytics.

Web sites may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Provider services or Web sites you visit.

Links

This website may contain links to other sites. Please be aware that we have no control over such sites and are not responsible for the content or privacy of such other sites. This privacy policy does not extend to your use of such websites. We advise our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Your choices about how we use your Personal Information

  • Cookies: You may reject the use of cookies and continue to use Site, but you accept that your experience may be diminished, and certain content (modal dialogs) may be presented to you multiple times, as they rely on cookies for dismissal.
Problems or complaints with Provider’s Privacy Notice

We value your comments and opinions. If you have questions, comments or a complaint about compliance with this privacy notice you may contact us.

If you’re not happy with how your data is being processed, please contact your local relevant supervisory authority.